Frequently Asked Questions


Why is your unscented lip butter and lotion stick a yellow tint?

Our products are made with 100% certified organic and minimally processed ingredients. This means that the most beneficial parts of the plants have not been removed and that includes the color, leaving all the good stuff for your skin! Beeswax is yellow, avocado oil has a yellow get the idea!

Is your packaging sustainable?

♻️Yes! Our lip butter and lotion stick tubes are made of paper. When you’re done with your Taylor Street Products, wipe away remains left in the container and toss it in the recycle or compost bin.

Are your shipping materials recyclable?

♻️Yes! Everything we use can be recycled.

Where is Taylor Street Apothecary made?

Our products are crafted with care in small batches by our friends at Schoppee Farm, an eighth generation family-farm on the coast of Maine.

What is the shelf life of Lip Butter and Lotion Sticks?

Our lotion sticks and lip butters have a shelf life of 2 years however, after removing the seal it is best to use them within 6 months.

Orders + Shipping

Do you offer local pick-up?

Yes! If you are local to Chicago, we offer local pick-up at our sister store embellish chicago, located at 4161 n. Lincoln Ave. in North Center.

Do you ship worldwide?

We do not ship worldwide at the moment.

What is your return policy?

We cannot accept returns or exchanges on Taylor Street products but are here to help with any issues you may have! If anything arrives damaged from the shipping process, please let us know within 10 days of arrival. Please contact


Do you offer wholesale?

Yes! We would love to partner with you! Please e-mail us at so we can get to know you! Or shop with us on Faire!